The management team have a responsibility to keep our sites safe so we ensure that everyone is armed with the knowledge of latest legislation, Australian standards and codes of practice. Our staff are fully trained, highly experienced and are aware of risks in their environment and how to report them.
Fiona Glancy, Owner/Director
Fiona Glancy is the Director of Superior Traffic Management and has held this position since the company was founded in 2009. She started working on the road with just 2 utes. Fiona has built Superior Traffic Management to where it is today, is passionate about improving industry practices and instils this mindset in all aspects of the business and staff development. Fiona would like to see Superior Traffic Management as a leader in the industry and the employer of choice for traffic controllers.
Rebecca Pop, Operations Manager
Rebecca has been with Superior Traffic Management since June 2015. Her background is in the Transport Industry where she was well known for her excellent Customer Relations, time management and problem-solving skills as well as ensuring the wellbeing of her staff and all onsite personnel. During her time at Superior Traffic Management Rebecca has managed the company through unprecedented growth seeing staff numbers increase by 75% as well as an additional 24 vehicles added to the fleet while still maintaining close relationships with clients and staff. She currently holds a Diploma in Business Administration, Diploma in Digital and Media Technology and Diploma in Leadership and Management.
Douglas Pettigrew, Lead Planning & Compliance Officer
Douglas has been in the Traffic Management industry for over 10 years. He started off as a Leading Hand Traffic Controller and over the years he has extended his skill and knowledge of the industry significantly. He is now a qualified Traffic Management Designer.
Douglas has experience in designing and managing large projects and events involving impacts and management of the highest volume cycleway within Queensland, closures of significant bus & traffic routes, formulation of traffic management procedures, design, and training of staff.
He has also been involved in the auditing of traffic management implementation for Southern Downs Regional Council and Optus Queensland Operations.
He is highly skilled and trained in the industry and holds the following qualifications : TAETAE401110 Cert IV in Training and Assessment, 30830864QLD Implement Traffic Guidance Schemes, RIIRIIWHS302D Implement Traffic Management, RIIWHS205D Implement Traffic Management, HLTAID003 Provide First Aid, Manual Handling in the Workplace, Queensland Department Main Roads Barrier Design, Queensland Department Main Roads Open Traffic Management Design, Construction Industry Safety Induction White Card and PWZTMP Prepare Work Zone Traffic Management Plan (NSW).
Karen Mullaly, Traffic Supervisor & Planning Coordinator
Karen spent most of her working life in the hospitality industry. In 2008 she decided she’d had enough of dealing with the drunks and gamblers and took on a job in traffic control. She progressed to a ute driver, and never looked back. Over the last 12 years she worked her way up through the
ranks and loves her job. She has worked on some big projects including Gateway upgrade, Airport roundabout upgrade and the airport tunnels just to name a few.
She holds her Traffic Control Licence, Traffic Management Implementation certificate and is Traffic Management Design Open qualified. She is also Drug and Alcohol testing certified.
John Watson, Traffic Supervisor & Planning Coordinator
John has worked in the Traffic Control industry for over 9 years. Starting on the road as a traffic controller, moving up from Team Leader on Major Projects to Operations Supervisor to Operations Manager. He is now an STM Traffic Supervisor and Planning Coordinator. He is passionate about keeping our sites safe.
He holds his Traffic Control Licence, Traffic Management Implementation certificate and is Traffic Management Design Open qualified. He is also Drug and Alcohol testing certified.
Donna Shannon, Operations Coordinator/Health & Safety Officer
Donna has worked in the civil construction industry for 12 years. Starting on the road as a traffic controller and moving on to administrative positions she is now Superior Traffic Managements Health and Safety Officer as well as monitoring all permit applications and renewals. She currently holds a Diploma in WHS, RTW Coordinator certificate, and Internal Auditor Certificate. She is also really really really good looking and funny.
Teagan McPhail, Accounts Officer
Teagan joined STM in June 2019. She has 16 years of accounts experience and started her career in the steel manufacturing industry. Her current role varies from the most important tasks of Payroll and Invoicing to opening credit accounts for our customers and providing administrative support to our team in the field.
Jessica Brazao, Administration Assistant
Jess started working for STM in March 2019 as a full-time admin assistant. In 2020 she moved to part time so she could study design. She’s learnt a lot about traffic management in her time with STM.